Alpion Assist team has been built from existing best practices to ensure that we continue to provide our clients with the support they accustomed to and develop on top of that level. Our team utilises modern industry technology to ensure timeous support that is both professional and client specific.
Alpion Assist team has been built from existing best practices to ensure that we continue to provide our clients with the support they accustomed to and develop on top of that level. Our team utilises modern industry technology to ensure timeous support that is both professional and client specific.
With Alpion Assist, your system remains unleashed. Use our recommended support per quote to plan how you use our support. Your support, your plan, we are here to assist.
*Please note that prices are excluding VAT, Travel and Substinence.
Billed per hour
ALPION Solutions is a licensed Business Partner of Sage with qualified consultants to implement and provide support on your Sage related system. We have a team to set up your system, assist with setup changes and provide support on your preferred system. General support is also available for queries on payroll, Tax and Legislation, ESS, processing and reports.
Billed per hour
We offer our own in-house development software, which is built for any custom development involving integration, custom input screens, payroll, ESS, time and attendance, budgeting, workflows and approval processes. This is custom built according to your company’s needs.
Billed per hour
We have our own in-house support portal for customers to log their queries relating to payroll, custom development, reports, ESS, processing, integrations, time and attendance systems etc. We have a team of experienced Consultants to assist you with any support related queries.
Price subject to agreement
ALPION Solutions offer a secure cloud environment in Azure which is set up according to the customer’s SDLC environment. We have qualified developers also specialising in security to provide you with a safe system environment. User access is managed, and audit logs provided.
Price subject to the size of payroll
We offer Outsourcing services for your full or part of your payroll system. This will ensure accurate processing, recons and reporting for monthly salaries, weekly wages and/or custom payments.
ALPION Solutions can assist with any Sage system or custom-built report requirement to help your business access the vital information needed for internal processes, reconciliations, and data insights. Custom input screens for report generation with integration options from various systems to provide a single source of true data.
ALPION Solutions will issue a License Agreement for customers who wish to use ALPION Connect software in their custom-built solutions—including integrations, input screens, approval workflows, and budget systems.
SLA Agreements offer discounted support rates for long-term project needs. They include access to a custom-built Customer Portal for logging support queries, tracking tickets, and accessing a self-help knowledge base. Prepaid monthly support hours ensure priority service and fast-tracking of requests under the SLA.